Hotels Brussels Airport is open
Van der Valk Hotel Brussels Airport is (partly) open and applies stricter measures. We would like to ask you to take these measures into account to ensure your health and that of our employees. We hope to welcome you soon for a safe and comfortable stay at Hotel Brussels Airport.
Thank you for understanding and trust in our hotel.
View our taken measures
The facilities in our hotel are limited available to prevent too many people being in the same places at the same time.
Our Restaurant is open again for breakfast, lunch and dinner! Here too it is 'business as unusual'. This means that we serve an adapted and more limited menu.
We offer breakfast in individually wrapped portions. We kindly ask you to disinfect your hands when using the coffee makers. Fried eggs and pancakes are prepared a la minute in the kitchen on request.
To prevent spreading through materials, we are obliged by the government to remove all unneccessary and decorative elements from the room. The minibar is therefore empty, coffee makers have been removed and decorations such as flowers and decorative pillows have been removed. We understand that this does not offer the luxury that you are used to from us, but ask for your understanding in these exceptional times.
Due to Covid-19, the fitness room can only be rented privately by hotel guests for security reasons. Because we have to disinfect it completely after use, we will charge € 5 for this. Our reception will be happy to help you for more information.
Our shuttle bus to and from the airport does not run. But if you want a taxi, we will gladly arrange this for you.
Safe and comfortable
At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:
- Follow indicated walking direction and hygiene measures
- Keep 1.5 meters distance from other guests and employees
- Do not shake hands with fellow guests or hotel staff
- Wash your hands regularly
- Use paper towels to dry your hands
- Cough and sneeze in your elbow and turn away from fellow guests and hotel staff
- Preferably pay by card or contactless
Do you have symptons of a cold, such as a runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel.
We do everything we can to make your stay as safe and comfortable as possible. Thank you for your confidence in Van der Valk and we hope to welcome you in our hotel soon. If you have any questions, please do not hesitate to contact our reception.
With hospitable regards,
The Van der Valk family
Frequently asked questions
Can Van der Valk be open as a hotel and restaurant?
Yes, according to government guidelines it is allowed to be open as a hotel. Food and beverage outlets in the restaurant for our hotel guests may be open. Please note that adapted measures and opening guidelines apply for Brussels.
Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have tightened measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the government. As a hotel, we do everything we can to keep risks to a minimum.
Are your restaurant and bar open?
No the restaurant and bar had to close. We do offer roomservice for hotel guests.
Can I still come for brunch?
No, since our restaurant is closed. We do offer lazy weekend brunch boxes for take away.
Can I cancel or change my booking?
This is still possible according to the general terms and conditions.
Can I change my booking on the day of arrival if I have a cold or cough?
Yes, this can be done by submitting a doctor's note. Do you have a cold, such as a cold, runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel. Of course we will think along with you in the form of a suitable solution.